Each year the Department of Health issues its Commissioning Plan Direction to the Health and Social Care Board, which contains the priorities and targets for the region. In turn, the Health and Social Care Board issues the Trust with an annual Commissioning Plan, which details what the Health and Social Care Board expects the Trust to deliver in the coming year. Each of the targets will have associated measures or performance indicators, by which the Trust’s performance will be measured.
The following areas of Trust performance are measured and monitored:
- Service delivery and the experience of our service users
- Financial performance
- Governance performance
- Levels of activity sought by our Commissioners and performance targets achieved
- Performance associated with staffing
The Trust produces a monthly performance report which informs our Board on progress and outcomes in key corporate goals.