Support organisations and services

Action on Elder Abuse
Provider: Action on Elder Abuse Northern Ireland
Description: Working towards a society which values Older People, and a community where all adults can live a life free from abuse perpetrated by those in whom they have an expectation of trust by: Awareness Raising and Education, Direct Advice Guidance and Support (through a freephone helpline, practitioner's forum and literature), Promoting Research and Projects Related to Elder Abuse and Informing Policy in this area.
Contact Tel: 07496663816
For more information see:

Age NI
Provider: Age NI
Description: Age NI is the new charity combining Age Concern NI and Help the Aged Northern Ireland. Age NI offers a variety of services such as: Advice and Advocacy, First Connect Service that supports independent living, 24 hour response service, Residential care, Day care, Domiciliary care, Specialist support for older people with dementia.
Contact Tel: 080 8808 7575
For more information see:

Centre for Independent Living NI
Provider: Centre for Independent Living
Description: Centre for Independent Living NI, which was set up in 2001 as Centre for Independent Living - Belfast, is an organisation run by disabled people for disabled people. We work to promote the principles of independent living and in particular to provide a range of services for people using or considering using Direct Payments.
Contact Tel: 028 9064 8546
For more information see:

Citizens Advice Bureau
Provider: Citizens Advice Bureau
Description: Citizens Advice Bureau is a regional organisation which provides a range of advice and support services including designated advisors for older people.
Location: Park Lodge, 49 Victoria Road, Larne, BT40 1RT
Contact Tel: 028 2826 0379
For more information see:

Good Morning Loughside – Larne
Provider: Good Morning Northern Ireland
Description: The Good morning call service seeks to establish, deliver and provide support and information to older or vulnerable people via telephone support through the following: Providing a befriending service through regular telephone contact, Assisting in maintaining the service user's independence, Providing social interaction and reduced social isolation, Encouraging and developing social supports in order to reduce loneliness and isolation.
Location: Family Caring Centre, Rathenraw, Antrim
Contact Tel: 028 2827 3362
For more information see:

Mid and East Antrim Agewell Partnership
Provider: Mid and East Antrim Agewell Partnership
Description: A local inter-agency based partnership aimed at improving the lives of older people aged 60 years and over in the Ballymena, Larne & Carrickfergus areasBenefits Advice with Citizens Advice Bureau, Good Morning Services with Good Morning Ballymena & Good Morning East Antrim, Handyperson Services in partnership with Bryson Energy (From September 2014), Social Activities & Luncheon Clubs and Volunteering Opportunities.
Location: 18 Queen Street, Ballymena, BT422BD
Contact Tel: 028 2565 8604
For more information see:

POP NI - A Community Guide for Seniors Online in Northern Ireland
Provider: POP NI
Description: POP NI is a web portal for Older People in Northern Ireland. POP NI gathers information and news that could be of direct relevance to Older People in the North of Ireland, their families and those who work with them. The website provides a wealth of advice and guidance on free and independent support for Older People.
For more information and to sign up see:

Women's Aid Antrim, Ballymena, Carrickfergus, Larne and Newtonabbey
Provider: Women's Aid
Description: Information and support to women of all ages, children and young people living with Domestic and/or Sexual Violence. Safety Planning, Floating Support, Court Support and Refuge Accommodation Offered.
Location: The Naomi Centre, Ballymena (other bases in each town)
Contact Tel: 028 2563 2136
Domestic and Sexual Violence 24hour Helpline: 0808 802 1414

British Red Cross Home and Well Scheme
Provider: British Red Cross
Components vary but includes: supported hospital discharge transport, befriending, access to wheelchairs, Hand Arm & Shoulder Massage, signposting to other local/specialist services. Aims to be a person-centred service, help people withstand and recover from a Health Social & Care crisis and reaching out to Older people/ Vulnerable. The service aims to support people to experience - Reduced anxiety, Enhanced well-being, Improved confidence, Reduced Isolation, Improved Nutrition, Increased Resilience. Referrals will be taken for individuals; Living distant to families and friends, Being anxious about leaving hospital / recently leaving hospital, At risk of admission to hospital or respite care if practical support is not provided, During / following period of ill health in individuals own home, For a carer with an increased risk of social isolation – in need of emotional or practical support, Support after a recent bereavement, Resident within Northern H&SCT.
Contact Tel: 02870342569 / 07860715718

Disability Action Transport
Provider: Disability Action
DATS is a local urban transport service for people with disabilities or for those who find it difficult using mainstream public transport. Membership is free but a fare is charged for each trip taken. You will need to complete a membership application form and meet the criteria for membership. The service is available from 8.00am until 8.00pm daily Monday to Friday and from 9.00am until 5.00pm on Saturday and Sunday. On Bank Holidays there is no service. The booking office is open from Monday to Friday from 9.00am to 4.00pm (excluding Public Holidays). As a new member of the Transport service, you can book your first single or return trip within your operational area for free. After that, all single trips within your operational area are charged at £2.30 per trip.
Contact Tel: 0845 608 5555
For more information see:

South Antrim Community Transport
Provider: South Antrim Community Transport
Description: Community Transport schemes are an important transport option for older people, among others, providing accessible transport on a membership basis. There are four Community Transport operators within the Northern Trust area. Each operator provides a number of service options to suit different travel requirements. For individuals there are Dial A Lift and Social Car schemes which provide door to door travel by minibus or by car with a volunteer.
Contact Tel: 028 9334 2455

Page last updated:10 February 2017