Support organisations and services

Action on Elder Abuse
Provider: Action on Elder Abuse Northern Ireland
Description: Working towards a society which values Older People, and a community where all adults can live a life free from abuse perpetrated by those in whom they have an expectation of trust by: Awareness Raising and Education, Direct Advice Guidance and Support (through a freephone helpline, practitioner's forum and literature), Promoting Research and Projects Related to Elder Abuse and Informing Policy in this area.
Contact Tel: 07496663816
For more information see:

Age Concern Causeway - Coleraine
Description: Age Concern Causeway seeks to improve the health and wellbeing of older people and improve their social networks through a range of services for those aged 55 years or over through a number of ways such as: Befriending – one to one home visits for people who live alone with little or no social contacts – helping them be aware of what is available. Advocacy – Benefit checks, form filling and home visits as needed. Activity programme – range of activities throughout the week – swimming, bowling, crochet, something every day. Dementia support – every Thursday in Coleraine. Mentoring Service for isolated people who often live in rural areas. Mealtime companion – in partnership with the Northern Trust a volunteer mealtime companion project aiming to improve nutrition, mealtime experience and dignity of older people in hospital by providing and supporting volunteer mealtime companions.
Location: 3 Brook Street, Coleraine
Frequency: On-going activities
Contact Tel: 028 7035 7966

Age NI
Provider: Age NI
Description: Age NI is the new charity combining Age Concern NI and Help the Aged Northern Ireland. Age NI offers a variety of services such as: Advice and Advocacy, First Connect Service that supports independent living, 24 hour response service, Residential care, Day care, Domiciliary care, Specialist support for older people with dementia.
Contact Tel: 080 8808 7575
For more information see:

British Red Cross Home and Well Scheme
Provider: British Red Cross
Components vary but includes: supported hospital discharge transport, befriending, access to wheelchairs, Hand Arm & Shoulder Massage, signposting to other local/specialist services. Aims to be a person-centred service, help people withstand and recover from a Health Social & Care crisis and reaching out to Older people/ Vulnerable. The service aims to support people to experience - Reduced anxiety, Enhanced well-being, Improved confidence, Reduced Isolation, Improved Nutrition, Increased Resilience. Referrals will be taken for individuals; Living distant to families and friends, Being anxious about leaving hospital / recently leaving hospital, At risk of admission to hospital or respite care if practical support is not provided, During / following period of ill health in individuals own home, For a carer with an increased risk of social isolation – in need of emotional or practical support, Support after a recent bereavement, Resident within Northern H&SCT.
Contact Tel: 02870342569 / 07860715718

Causeway Women’s Aid
Provider: Causeway Women’s Aid
Description: Causeway Women's Aid provides a range of services to women and their children who are victims of domestic violence. Services include outreach support, criminal justice (support at court and attending solicitors, psni etc) Sure Start (for families with children under 4 yrs), refuge accommodation, programmes for women and children
Contact Tel: 028 703 56573

Centre for Independent Living NI
Provider: Centre for Independent Living
Description: Centre for Independent Living NI, which was set up in 2001 as Centre for Independent Living - Belfast, is an organisation run by disabled people for disabled people. We work to promote the principles of independent living and in particular to provide a range of services for people using or considering using Direct Payments.
Contact Tel: 028 9064 8546
For more information see:

Coast network
Provider: Coast Network
Description: A local network working in partnership with other support organisations to improve the quality of life, health and well-being of older people across the Causeway Coast. This network provides a good morning telephone based service, the SHINE helping hands scheme (home visits to carry out safety checks and household tasks) as well as advice, befriending, luncheon clubs and older person forum schemes.
Contact Tel: 028 2766 5068
For more information see:

Community Navigator for Older People Causeway Locality
Provider: Building Communities Resource Centre
Description: The Community Navigator can ....Assist with sign posting in the Causeway area to find appropriate services to help support the wellbeing of Older
People. Referrals can be made directly to Community
Navigator for onward referral or advice sought via telephone; Help to link organisations across the Statutory and Community and Voluntary sector through networking and promotion; Help build the capacity of Voluntary organisations and local Community Groups supporting Older People; Raise awareness of Older People’s issues such as
Social Isolation and fear of crime to service providers; Create an awareness of the Older Persons’ services available across the Statutory, Voluntary and Community sector by continual mapping and signposting
Location: Ballymoney, Coleraine and Moyle
Contact Tel: 028 276 65068
For more information see:

Commissioner for Older People for Northern Ireland
Provider: Commissioner for Older People for Northern Ireland
Description: The Commissioner for Older People for Northern Ireland has promotional, advisory, educational and general investigatory duties and powers. He champions the rights and interests of older people throughout Northern Ireland and speaks with a strong voice on the contribution older people make and on the issues and problems they face. For further information contact:
Location: Belfast
Contact Tel: 0289089 0892
For more information see:

Good Morning Ballycastle
Provider: COAST
Description: The Good morning call service seeks to establish, deliver and provide support and information to older or vulnerable people via telephone support through the following: Providing a befriending service through regular telephone contact, Assisting in maintaining the service user's independence, Providing social interaction and reduced social isolation, Encouraging and developing social supports in order to reduce loneliness and isolation.
Location: 60 Ann Street, Ballycastle
Contact Tel: 028 207 68309

POP NI - A Community Guide for Seniors Online in Northern Ireland
Provider: POP NI
Description: POP NI is a web portal for Older People in Northern Ireland. POP NI gathers information and news that could be of direct relevance to Older People in the North of Ireland, their families and those who work with them. The website provides a wealth of advice and guidance on free and independent support for Older People.
For more information and to sign up see:

Page last updated:17 May 2017