Sensory Support Team

The Sensory Support Team is based in Wilson House in Broughshane and covers the entire Northern Trust area. The team consists of social workers, rehabilitation workers for people who have a visual difficulty, environmental technical officers who assess for equipment that may help someone who has a hearing difficulty and administrative support staff.

They can help with:

       •  hearing loss
       •  sight loss
       •  dual sensory loss (both sight and hearing)

They offer a person-centred approach to helping adults who experience sight or hearing loss. They aim to reduce the impact sensory loss has on your daily life, concentrating on your needs and goals and working with you to achieve them.

The team will do this through specialist assessment and care planning. They support people to overcome the obstacles that everyday environments can place in their way.

They can also raise awareness among colleagues, service providers and other agencies on the particular needs and expectations of people with a sensory loss.

Deaf and hard of hearing service users

If you have difficulty with any of the following the Team may be able to help you:

      •  communications
      •  hearing the television
      •  hearing the doorbell
      •  hearing alarms, for example, smoke alarms, alarm clocks, baby alarms
      •  hearing the telephone
      •  tinnitus

By offering:

      •  Individual assessment of needs
      •  Free information and advice
      •  Provision of specialist equipment
      •  Social work support for individuals and families
      •  Sign language communication available
      •  Referral to other agencies/organisations who may be able to help you

Blind or partially sighted service users

Services include the following:

     •  Individual assessment of needs
     •  Free information and advice
     •  Rehabilitation and social work support for individuals, families and carers
     •  Provision of specialist equipment
     •  Mobility and orientation training
     •  Managing safely in your own home
     •  Low vision training- using magnifiers and other low vision aids
     •  Advice on registration as a blind or partially sighted person
     •  Referral to other professionals or agencies who may be able to help you.

To make a referral to the Sensory Support Team please contact the Centralised Referral Management System on 028 2563 5521

The team can be contacted on 028 2586 3800 or by emailing:

Page last updated:11 October 2018