Transport, Heating Support and Home Safety


Heating Support
Heating Your Home
Cold Weather Payment
Provider: NI Direct Government Services
Description: If you’re receiving certain benefits, you could qualify for extra money for each week that there is very cold weather in your area. This is known as a Cold Weather Payment.
Contact Tel: 0800 022 4250
Please see:

Energy Efficiency Grant Schemes
Provider: Northern Ireland Sustainable Energy Programme
Description: Energy Efficiency Service which may assist clients with accessing loft and C.W insulation, or new heating systems where applicable. This again sometimes involves a home visit, particularly where the client needs help optimising the heat in the home via the heating system. On the same visit a Home Safety service is usually provided. The Home Safety service is a free service for over 65’s which includes check re falls, poisons, fire risk, slips trips. Etc and offer small pieces of equipment such as helping hands (litter pickers), non slip mat, touchlamps etc which are useful if their mobility is restricted. We can refer clients for home security checks, fire safety checks, handy man service, OT, benefits checks, etc.
Location: Carrickfergus, Greenisland, Whitehead
Contact Tel: Sonia Dickson 02893358269
Location: Ballymena, Larne
Contact Tel: Noeleen Farry 079 1277 4514

Boiler Replacement Scheme
Provided by: Power NI
Description: Support to replace boiler for people in owner occupied properties boiler has to be at least 15 years old. Dependent on the household income, if under £20,000 up to £1000 available, households earning between £20,000 and £40,000 can be awarded up to £500. Discounted cavity wall insulation may also be available.
Contact Tel: 0800 0321 894

Winter Fuel Payment
Provider: NI Direct Government Services
Description: Winter Fuel Payments are different from Cold Weather Payments. Winter Fuel Payments are yearly one-off payments to help eligible people pay for their heating in the winter. Winter Fuel Payments are paid to men and women who have reached the minimum age at which a woman can receive a state pension. They are not linked to temperature. This is different to Cold Weather Payments which eligible people may get for each period of very cold weather in their postcode area.
Contact Tel: 084 5915 1515
Please see:

Home Safety
Age NI Personal Alarms
Provider: Age NI
Description: The Age NI Personal Alarm Service gives users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly. Personal alarms offer peace of mind to friends and family, knowing that if there is an emergency or if assistance is needed, they will be contacted quickly by our emergency response centre.
Contact Tel: 0808 1004 545

Disabled Facilities Grant
Description: This grant is available from the local council if the service user is disabled and need to make changes to their home, for example installing ramps, or adapting heating or lighting controls. This will not affect any benefits currently received by the applicant.
For more information see:

Disability Living Foundation
Provider: Disability Living Foundation
Description: Disability Living Foundation (UK) provides free, impartial advice about all types of disability equipment and mobility products for older and disabled people.
Contact Tel: 0300 9990 004
For more information see:

Good Morning Loughside - Carrickfergus
Provider: Good Morning Northern Ireland
Description: The Good Morning call service seeks to establish, deliver and provide support and information to older or vulnerable people via telephone support. The service provides a befriending service through regular telephone contact, social interaction and reduced social isolation. A Good Morning call encourages and develops social supports in order to reduce loneliness and isolation.
Location: Family Caring Centre, Rathenraw, Antrim
Contact Tel: 028 9332 9427
For more information see:

Home Fire Safety Check
Provider: Fire Service Northern Ireland
Description: The Fire Service of NI helps support older people to live safely and independently in their own home through a free home fire safety check provided by the Northern Ireland Fire and Rescue Service. The home fire safety checks are carried out by operational fire crews from their local station.
Contact Tel: 028 9260 0477
For more information see:

Mid & East Antrim Agewell Partnership Handyperson Service
Handyperson service for those aged 60 years or over living in the Ballymena, Larne and Carrickfergus area. Small home repairs and free 'Safe Home Check.' Carried out by Bryson Energy. £10 per hour (maximum of 3 hours) Service does not include emergency repairs and all materials to be supplied by the customer where possible. MEAAP aims to complete job requests within 10 working days.
Contact Tel: 028 2565 8604 Email:
For more information see:

PCSP - Policing and Community Safety Partnership - Carrickfergus
Provider: Police Service Northern Ireland
Description: The Policing and Community Safety Partnership promotes community safety actions and links to policing
Location: Town Hall Offices, Upper Cross Street, Larne
Contact Tel: 028 2826 2459

PSNI Crime Prevention Officer
Provider: Police Service of Northern Ireland
Description: Crime Prevention Officer available to provide home security visits to older/vulnerable people who are experiencing fear of crime or who have been a victim of a burglary. The Crime Prevention Officer can make suggestions to improve the security of the home and gives advice on protection from bogus callers and other criminal activity. Community Groups and other organisations can arrange for the CPO to deliver a Talk on Crime Prevention. Judith Lavery is the PSNI CPO covering Moyle, Ballymoney, Coleraine and Limavady and Gemma Mateer covers Ballymena, Antrim and Larne.
Contact Tel: 101

Provider: Fold Telecare and the Northern Trust
Description: Fold Telecare, in partnership with the Northern Trust provide a selection of telecare sensor demonstrations to Trust staff and service users/ carers on how the sensors work and interact with each other in a home environment. Assistive technology includes bed occupancy sensors, fall detectors, property exit sensors and smoke detectors. These sensors are programmed to Fold’s 24-hour response centre and any installed sensor will trigger a call.
Contact Tel: Bronagh Mooney (Northern Trust) – 075 2589 6853 or Neil Watson (Fold Telecare) – 078 0389 7723
For more information see:


Page last updated:31 October 2018