Transport, Heating Support and Home Safety

Transport

British Red Cross Home and Well Scheme

Provider: British Red Cross
Components vary but includes: supported hospital discharge transport, befriending, access to wheelchairs, Hand Arm & Shoulder Massage, signposting to other local/specialist services. Aims to be a person-centred service, help people withstand and recover from a Health Social & Care crisis and reaching out to Older people/ Vulnerable. The service aims to support people to experience - Reduced anxiety, Enhanced well-being, Improved confidence, Reduced Isolation, Improved Nutrition, Increased Resilience. Referrals will be taken for individuals; Living distant to families and friends, Being anxious about leaving hospital / recently leaving hospital, At risk of admission to hospital or respite care if practical support is not provided, During / following period of ill health in individuals own home, For a carer with an increased risk of social isolation – in need of emotional or practical support, Support after a recent bereavement, Resident within Northern H&SCT.
Contact Tel: 028 7034 2569 / 078 6071 5718
Email: cithni@redcross.org.uk

Disability Action Transport
Provider: Disability Action
DATS is a local urban transport service for people with disabilities or for those who find it difficult using mainstream public transport. Membership is free but a fare is charged for each trip taken. You will need to complete a membership application form and meet the criteria for membership. The service is available from 8.00am until 8.00pm daily Monday to Friday and from 9.00am until 5.00pm on Saturday and Sunday. On Bank Holidays there is no service. The booking office is open from Monday to Friday from 9.00am to 4.00pm (excluding Public Holidays). As a new member of the Transport service, you can book your first single or return trip within your operational area for free. After that, all single trips within your operational area are charged at £2.30 per trip.
Contact Tel: 0845 608 5555
Email: transport@disabilityaction.org
For more information see: www.disabilityaction.org/transport

South Antrim Community Transport
Provider: South Antrim Community Transport
Description: Community Transport schemes are an important transport option for older people, among others, providing accessible transport on a membership basis. There are four Community Transport operators within the Northern Trust area. Each operator provides a number of service options to suit different travel requirements. For individuals there are Dial A Lift and Social Car schemes which provide door to door travel by minibus or by car with a volunteer.

Location: Unit 30 Dennison Industrial Estate, Mill Road, Ballyclare BT39 9EB
Contact Tel: 028 9334 2455

Heating Support

Cold Weather Payment
Provider: NI Direct Government Services
Description: If you’re receiving certain benefits, you could qualify for extra money for each week that there is very cold weather in your area. This is known as a Cold Weather Payment.
Contact Tel: 0800 022 4250
Please see: www.nidirect.gov.uk/cold-weather-payment

Energy Efficiency Grant Schemes
Provider: Northern Ireland Sustainable Energy Programme
Description: If you own or privately rent a property, there are a number of grant schemes available that provide assistance and support with improving the energy efficiency of your property. The Northern Ireland Sustainable Energy Programme (April 2015 to March 2016), have grant schemes which provide varied levels of support. The insulation measures provided can include loft insulation, cavity wall insulation and hot water tank jackets. Also a grant towards installing a new gas or heating system may be available if the property has Economy 7, solid fuel or NO central heating. For further information and to find out if you are eligible to avail of these grants please contact your local council and ask to speak to your Energy Efficiency Advisor.
Email: info@antrimandnewtonabbey.gov.uk
Tel: 028 9446 3113 Antrim
Tel: 028 9034 0000 Newtonabbey

Winter Fuel Payment
Provider: NI Direct Government Services
Description: Winter Fuel Payments are different from Cold Weather Payments. Winter Fuel Payments are yearly one-off payments to help eligible people pay for their heating in the winter. Winter Fuel Payments are paid to men and women who have reached the minimum age at which a woman can receive a state pension. They are not linked to temperature. This is different to Cold Weather Payments which eligible people may get for each period of very cold weather in their postcode area.
Contact Tel: 084 5915 1515
Please see: www.nidirect.gov.uk/winter-fuel-payment

Home Safety

Age NI Personal Alarms
Provider: Age NI
Description: The Age NI Personal Alarm Service gives users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly. Personal alarms offer peace of mind to friends and family, knowing that if there is an emergency or if assistance is needed, they will be contacted quickly by our emergency response centre.

Location: AgeNI Enterprises Ltd, 10 College Street, Belfast BT1 6BT
Contact Tel: 0808 100 4545  Tel: 028 9023 3341

Disability Living Foundation
Provider: Disability Living Foundation
Description: Disability Living Foundation (UK) provides free, impartial advice about all types of disability equipment and mobility products for older and disabled people.
Contact Tel: 0300 999 0004
For more information see: www.dlf.org.uk/

Disabled Facilities Grant
Description: This grant is available from the local council if the service user is disabled and need to make changes to their home, for example installing ramps, or adapting heating or lighting controls. This will not affect any benefits currently received by the applicant.
For more information see: www.nidirect.gov.uk/home-adaptations-and-equipment-disabled-facilities-grants

Good Morning Newtownabbey
Provider: Good Morning Northern Ireland
Description: The Good morning call service seeks to establish, deliver and provide support and information to older or vulnerable people via telephone support through the following: Providing a befriending service through regular telephone contact, Assisting in maintaining the service user's independence, Providing social interaction and reduced social isolation, Encouraging and developing social supports in order to reduce loneliness and isolation.
Location: c/o Monkstown Community Centre, Cashel Drive, Newtownabbey BT37 0EY
Contact Tel: 028 9086 6385
For more information see: www.goodmorningni.org

Home Fire Safety Check
Provider: Northern Ireland Fire and Rescue Service
Description: The Fire Service of NI helps support older people to live safely and independently in their own home through a free home fire safety check provided by the Northern Ireland Fire and Rescue Service. The home fire safety checks are carried out by operational fire crews from their local station.
Contact Tel: 028 9260 0477
For more information see: www.nifrs.org/

PCSP - Policing and Community Safety Partnership – Newtownabbey
Provider: Police Service Northern Ireland
Description: The Policing and Community Safety Partnership Newtownabbey promotes community safety actions and links to policing through various project activities according to annual action plan. For example, current Community Safety Warden Scheme is working with the Trust’s Eldercare team to explore how older people most at risk can be supported. There is also a Causeway VIP (vulnerable isolated persons) scheme which links vulnerable isolated people with the Crime Prevention Officer. A Safe and Sound information roadshow is delivered in November / December in Bushmills, Cushendall and Ballycastle. Neighbourhood Watch. Home Accident Prevention Officer based in Ballymoney Borough Council.
Contact Tel: 028 9034 0070

PSNI Crime Prevention Officer
Provider: Police Service of Northern Ireland
Description: Crime Prevention Officer available to provide home security visits to older/vulnerable people who are experiencing fear of crime or who have been a victim of a burglary. The Crime Prevention Officer can make suggestions to improve the security of the home and gives advice on protection from bogus callers and other criminal activity. Community Groups and other organisations can arrange for the CPO to deliver a Talk on Crime Prevention. Stuart Gibson covers Antrim and Newtownabbey.
Contact Tel: 101

Telecare
Provider: Fold Telecare and the Northern Trust
Description: Fold Telecare, in partnership with the Northern Trust provide a selection of telecare sensor demonstrations to Trust staff and service users/ carers on how the sensors work and interact with each other in a home environment. Assistive technology includes bed occupancy sensors, fall detectors, property exit sensors and smoke detectors. These sensors are programmed to Fold’s 24-hour response centre and any installed sensor will trigger a call.
Contact Tel: Bronagh Mooney (Northern Trust) – 075 2589 6853
or Neil Watson (Fold Telecare) – 078 0389 7723
For more information see: www.foldtelecare.com/

Page last updated:09 November 2018