Transport, Heating Support and Home Safety

Transport

British Red Cross Home and Well Scheme
Provider: British Red Cross
Components vary but includes: supported hospital discharge transport, befriending, access to wheelchairs, Hand Arm & Shoulder Massage, signposting to other local/specialist services. Aims to be a person-centred service, help people withstand and recover from a Health Social & Care crisis and reaching out to Older people/ Vulnerable. The service aims to support people to experience - Reduced anxiety, Enhanced well-being, Improved confidence, Reduced Isolation, Improved Nutrition, Increased Resilience. Referrals will be taken for individuals; Living distant to families and friends, Being anxious about leaving hospital / recently leaving hospital, At risk of admission to hospital or respite care if practical support is not provided, During / following period of ill health in individuals own home, For a carer with an increased risk of social isolation – in need of emotional or practical support, Support after a recent bereavement, Resident within Northern H&SCT.
Contact Tel: 028 7034 2569 / 078 6071 5718
Email: cithni@redcross.org.uk

Disability Action Transport
Provider: Disability Action
DATS is a local urban transport service for people with disabilities or for those who find it difficult using mainstream public transport. Membership is free but a fare is charged for each trip taken. You will need to complete a membership application form and meet the criteria for membership. The service is available from 8.00am until 8.00pm daily Monday to Friday and from 9.00am until 5.00pm on Saturday and Sunday. On Bank Holidays there is no service. The booking office is open from Monday to Friday from 9.00am to 4.00pm (excluding Public Holidays). As a new member of the Transport service, you can book your first single or return trip within your operational area for free. After that, all single trips within your operational area are charged at £2.30 per trip.
Contact Tel: 0845 6085 555
Email: transport@disabilityaction.org
For more information see: www.disabilityaction.org/transport

North Coast Community Transport
Provider: North Antrim Community Transport
Dial a Lift – for registered members. Door to Door Transport is available to registered rural dwellers who are unable or find it difficult to use public transport to local services such as: shopping, clinics, post office, chemist and access to training. Dial a lift CANNOT be used for hospital appointments, Health Trust led Day Centres or school to home transport. Bookings Must be made no later than 4 o’clock on the previous day.
Available – Monday to Friday 8.00am. – 6.00pm.
SIF – Funding from Social Investment Fund offers an extension to our operational hours for Dial a Lift and can now provide new and current members with transport to: Shopping Trips, Church / Chapel Services, Further / Higher Education, Training & Employment, Recreation, Hospital appointments – outside operational areas
Extended Hours: Monday – Friday 8am – 8pm. Saturday & Sunday 9am – 5pm
Feeder Service – Your local rural transport partnership can provide transport from your door to the bus stop to members who can travel on public transport and want to go outside their operational area.
Group Hire is available to registered ‘Not for Profit’ groups within your Council area. Groups have a choice of having their own driver trained in-house to MiDAS (Minibus Driver Awareness Scheme) standard or they can book a paid driver. Groups include: Church, Youth, Sport, Community.
Contact Tel: 028 7032 1234
Email:
info@northcoastcommunitytransport.com
For more information see: https://www.northcoastcommunitytransport.com/

Heating Support 

Heating your home
Boiler Replacement Scheme

Provided by: Power NI
Description: Support to replace boiler for people in owner occupied properties boiler has to be at least 15 years old. Dependent on the household income, if under £20,000 up to £1000 available, households earning between £20,000 and £40,000 can be awarded up to £500. Discounted cavity wall insulation may also be available.
Contact Tel: 0800 0321 894

Cold Weather Payment
Provider: NI Direct Government Services
Description: If you’re receiving certain benefits, you could qualify for extra money for each week that there is very cold weather in your area. This is known as a Cold Weather Payment.
Contact Tel: 0800 0224 250
Please see: www.nidirect.gov.uk/cold-weather-payment

Energy Efficiency Grant Schemes
Provider: Northern Ireland Sustainable Energy Programme
Description: If you own or privately rent a property, there are a number of grant schemes available that provide assistance and support with improving the energy efficiency of your property. The Northern Ireland Sustainable Energy Programme (April 2015 to March 2016), have grant schemes which provide varied levels of support. The insulation measures provided can include loft insulation, cavity wall insulation and hot water tank jackets. Also a grant towards installing a new gas or heating system may be available if the property has Economy 7, solid fuel or NO central heating. For further information and to find out if you are eligible to avail of these grants please contact your local council and ask to speak to your Energy Efficiency Advisor.
Email: rachael.wauchope@causewaycoastandglens.gov.uk
Contact Tel: 028 2766 0200
For more information see: www.causewaycoastandglens.gov.uk

Winter Fuel Payment
Provider: NI Direct Government Services
Description: Winter Fuel Payments are different from Cold Weather Payments. Winter Fuel Payments are yearly one-off payments to help eligible people pay for their heating in the winter. Winter Fuel Payments are paid to men and women who have reached the minimum age at which a woman can receive a state pension. They are not linked to temperature. This is different to Cold Weather Payments which eligible people may get for each period of very cold weather in their postcode area.
Contact Tel: 084 5915 1515
Please see: www.nidirect.gov.uk/winter-fuel-payment

Home Safety

Disability Living Foundation
Provider: Disability Living Foundation
Description: Disability Living Foundation (UK) provides free, impartial advice about all types of disability equipment and mobility products for older and disabled people.
Contact Tel: 0300 999 0004
For more information see: www.dlf.org.uk/

Home Fire Safety Check
Provider: Fire Service Northern Ireland
Description: The Fire Service of NI helps support older people to live safely and independently in their own home through a free home fire safety check provided by the Northern Ireland Fire and Rescue Service. The home fire safety checks are carried out by operational fire crews from their local station.
Contact Tel: 028 9260 0477
For more information see: www.nifrs.org/

Good Morning Causeway
Provider: COAST
Description: The Good morning call service seeks to establish, deliver and provide support and information to older or vulnerable people via telephone support through the following: Providing a befriending service through regular telephone contact, Assisting in maintaining the service user's independence, Providing social interaction and reduced social isolation, Encouraging and developing social supports in order to reduce loneliness and isolation.
Location: West Bann Development, 8 Killowen Court, Coleraine
Contact Tel: 028 7055 8005
Email: info@goodmorningcauseway.com

Home Safety Officer
Provider: Causeway Coast and Glens Borough Council
Description: The local council area has a Home Accident Prevention Officer who promotes home safety for vulnerable people over 65 and families with children under 5 years. The HAP officer can provide a home assessment, awareness raising on identified themes and information, advice and signposting. Referrals are made through District Nurses, OTs and links with older people's groups and links with the MARA Project.
Contact Tel: 028 2766 0257
Email: david.adams@causewaycoastandglens.gov.uk

Policing and Community Safety Partnership (PCSP)
Provider: Joint committee of Department of Justice Community Safety Unit and NI Policing Board.
Description: The PCSP is tasked with working with and for communities to contribute to a reduction in crime, antisocial behaviour and fear of crime in local communities to reduce the negative impact on community quality of life and wellbeing. They also monitor the performance of Policing against local Policing Plans.
For more information see: www.pcsps.org/causewaycoastandglens.htm

PSNI Crime Prevention Officer
Provider: Police Service of Northern Ireland
Description: Crime Prevention Officer available to provide home security visits to older/vulnerable people who are experiencing fear of crime or who have been a victim of a burglary. The Crime Prevention Officer can make suggestions to improve the security of the home and gives advice on protection from bogus callers and other criminal activity. Community Groups and other organisations can arrange for the CPO to deliver a Talk on Crime Prevention. Judith Lavery is the PSNI CPO covering Moyle, Ballymoney, Coleraine and Limavady and Gemma Mateer covers Ballymena, Antrim and Larne.
Contact Tel: 101
For more information see: www.psni.police.uk

Telecare
Provider: Fold Telecare and the Northern Trust
Description: Fold Telecare, in partnership with the Northern Trust provide a selection of telecare sensor demonstrations to Trust staff and service users/ carers on how the sensors work and interact with each other in a home environment. Assistive technology includes bed occupancy sensors, fall detectors, property exit sensors and smoke detectors. These sensors are programmed to Fold’s 24-hour response centre and any installed sensor will trigger a call.
Contact Tel: Bronagh Mooney (Northern Trust) – 075 2589 6853 or Neil Watson (Fold Telecare) – 078 0389 7723 (to arrange a demonstration or for more information)
For more information see: www.foldtelecare.com

Page last updated:31 October 2018