Ballymena Health and Care Centre


Ballymena Health and Care Centre, the first Health and Care Centre for the Northern Trust area, provides a one-stop centre for assessment, treatment and provision of care to the local population. Services in the facility include 6 GP practices and a local pharmacy as well as a mix of locally accessible acute, primary and community care clinics. These include:

• community nurse specialist services such as diabetes and continence
• allied health professionals such as physiotherapy services
• diagnostic services such as X-ray
• community dental service
• re-ablement services (OT and wheelchair service)

There is also a separate children’s wing for all child associated assessments and clinics as well as a mental health department. The health and care centre provides a base for community based teams such as community integrated teams, paediatric and mental health teams providing the opportunities for integrated working leading to improved service delivery. (Please note that this is not a complete list of the services available, in the future the Trust will have a directory of services available from the Centre).

Contact details:

Ballymena Health and Care Centre
86 Cushendall Road
BT43 6HB

Ballymena Health and Care Centre telephone numbers

Being a new state of the art facility with modern technologies, including a Citizen’s Advice Hub, it is fully DDA complaint with the added benefit of a Changing Places Facility.

What is a Changing Places facility?
Many disabled people cannot use standard accessible toilets as they need more space for mobility and assistance. Changing Places toilets are different to standard accessible toilets as they have extra features and more space. The Changing Places toilet provides a tracking hoist system; height adjustable adult size changing bench and are designed for dependent use, for example with a carer. There is adequate space in the changing area for a disabled person and their carer.

The Changing Places toilet is located on the ground floor and is adjacent to the main bank of toilets opposite the atrium. The main reception area is accessible through both main entrances (from the main car park and the Cushendall Road). There are disabled spaces immediately adjacent to the building in the main car park. A drop off / pick up zone is accessible via the one-way traffic flow system which is adjacent to the main car park.

From Thursday 16 March 2017 you can register to use the Changing Places facility. To register please contact:

Equality Unit
Route Complex
8E Coleraine Road
BT53 6BP
Telephone Number 028 2766 1377
Mobile 07825 667145
Fax: 028 27661209

Hours of operation: Monday to Friday (excluding public holidays) 8.30am-1.00pm & 2.00-4.30pm.

Page last updated:09 August 2018