COVID-19 (Coronavirus)

The Public Health Agency (PHA) has the latest information on the number of people tested for and confirmed as being diagnosed with COVID-19 in Northern Ireland.  More information is also available at NI Direct.

What to do if you think you have coronavirus

New measures announced to keep people at home

As of the evening of Monday 23 March, everyone has been asked to stay at home, except for very limited purposes, to prevent the spread of coronavirus.

If you are a keyworker, you may be able to attend for work.  You are also allowed to leave your home for any medical need, or to provide care or to help a vulnerable person.

More information is available on the Government website.

How can I protect myself from coronavirus

Changes to Trust services

Health and social care services are coming under growing pressure due to the increase in cases of coronavirus.  It has been necessary to stop some activity across the Trust to protect service users and divert resources to deal with coronavirus.

Hospital visiting is now stopped with some exceptions

Trust services affected

Useful information for service users and carers

The Trust has announced plans for the surge phase which is when the number of positive cases is expected to rise considerably.

Service Users Guide to Using ZOOM
In light of disruption our staff are doing things differently. Some parts of our service will be connecting virtually with service users using a video-calling service called ZOOM.  Access our Guide to ZOOM to learn more and help you get set up.

Can you help us?

Health and Social Care is calling on thousands of healthcare professionals and support workers to help us by registering to work for us at this critical time.  Visit the dedicated website to register your interest.  Northern Ireland needs you.

Coronavirus Guidance – Alternative Formats

Simplified Chinese

Easy Read Formats

Information about Coronavirus (COVID-19): produced by Mencap


British Sign Language (BSL): Important Information about COVID-19 (Coronavirus)
Irish Sign Language (ISL): Important Information about COVID-19 (Coronavirus)

Information for carers

Carers Hub

The Northern Trust Carer Hub is a central contact where you can be signposted to local support or receive other information.  The Hub is available Monday to Friday 9am to 5pm on 02827661210 or email

Carers Digital

For further specific online support relating to the caring role, carers should visit the Northern Trust carer website, create an account to log-in using the FREE access code DGTL2770.  This is a designated website for carers where you can download resources, guides and the ‘Jointly’ app for free using the access code.  There is also e-learning, nutritional advice and other sources of information.

Looking After Someone
Jointly App Access To Online Resources

Carers Mailing List

Family carers can be kept up to date by signing up to the Northern Trust Carer Mailing List.  Simply complete and return our Carer Connect form and email it to:

Carer Connect Form

Named Worker

Clients known to services will have a named worker, this may be a social worker, community support worker, specialist nurse or Occupational Therapist. Any concerns regarding the cared for person, the first point of contact should be their named worker. The named worker will know the family situation best and is therefore best placed to assess any changes or developments.

Department of Health COVID-19 app

The Department of Health has launched a new COVID-19 information app. The new app is dedicated to providing people across Northern Ireland with immediate advice and links to vital trusted information, as the situation with the pandemic evolves the Department of Health will keep the app up to date.

To download the Covid-19 NI app – search for Covid-19 NI on the Apple app store and Covid-19 NI (external link opens in a new window / tab)on google play.

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