Accessing information

The Northern Trust collects personal information from service users in order to provide the most appropriate care and treatment. Information is also collected on services to ensure they are meeting the needs of the community as effectively as possible. In collecting this information, the Northern Trust promotes openness and transparency with regard to its services, activities and plans.

We are committed to proactively making information available, and much of this information is accessible online.  If the information you require is not available on this website, you can request it directly from the Trust through a Freedom of Information or Environmental Information request.

There is also legislation governing individuals’ rights to access information held by the Trust. The applicable legislation will depend on whether the information you are requesting relates to a living or deceased individual.

How the Trust uses your information

The Trust records information about you so that you can receive proper care and treatment. Where necessary, the Trust may use your information, for example, to prepare statistics, to investigate complaints or carry out audits. Sometimes it may be necessary to share your information with others but how this can be done is governed by the current Data Protection Legislation.

Privacy Notices

The Trust Privacy Notices explain how we protect and use your information.

Protecting and using your information: Information for patients and service users
How we use your information (Easy Read privacy notice for children)