Transport, Heating Support and Home Safety


Disability Action Transport
DATS is a local urban transport service for people with disabilities or for those who find it difficult using mainstream public transport. Membership is free but a fare is charged for each trip taken. You will need to complete a membership application form and meet the criteria for membership. The service is available from 8.00am until 8.00pm daily Monday to Friday and from 9.00am until 5.00pm on Saturday and Sunday. On Bank Holidays there is no service. The booking office is open from Monday to Friday from 9.00am to 4.00pm (excluding Public Holidays). As a new member of the Transport service, you can book your first single or return trip within your operational area for free. After that, all single trips within your operational area are charged at £2.30 per trip.
Tel: 0845 608 5555
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Loughgiel Community Association
The Loughiel Community Association provides support through financial support and advice such as how to maximise income, how to budget and ways to economise. There are a variety of health and wellbeing talks. The Loughiel Community seeks to care for older people’s emotional wellbeing by informing members about what is happening within the community and by providing transport to the group’s luncheon club, GP appointments, dental appointments and other health related appointments. Other services are available such as the collection and delivery of prescriptions, a luncheon Club and a meals service.
Loughgiel Community Centre
Tel: 028 2764 1389

North Coast Community Transport
Dial a Lift – for registered members. Door to Door Transport is available to registered rural dwellers who are unable or find it difficult to use public transport to local services such as: shopping, clinics, post office, chemist and access to training. Dial a lift CANNOT be used for hospital appointments, Health Trust led Day Centres or school to home transport. Bookings Must be made no later than 4 o’clock on the previous day.
Monday to Friday 8:00am – 6:00pm
SIF – Funding from Social Investment Fund offers an extension to our operational hours for Dial a Lift and can now provide new and current members with transport to: Shopping Trips, Church / Chapel Services, Further / Higher Education, Training & Employment, Recreation, Hospital appointments – outside operational areas
Extended hours: Monday – Friday 8:00am – 8:00pm, Saturday & Sunday 9:00am – 5:00pm
Feeder Service – Your local rural transport partnership can provide transport from your door to the bus stop to members who can travel on public transport and want to go outside their operational area.
Group Hire is available to registered ‘Not for Profit’ groups within your Council area. Groups have a choice of having their own driver trained in-house to MiDAS (Minibus Driver Awareness Scheme) standard or they can book a paid driver. Groups include: Church, Youth, Sport, Community.
Tel: 028 7032 1234
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Heating Support

Boiler Replacement Scheme
Support to replace boiler for people in owner occupied properties boiler has to be at least 15 years old. Dependent on the household income, if under £20,000 up to £1000 available, households earning between £20,000 and £40,000 can be awarded up to £500. Discounted cavity wall insulation may also be available.
Tel: 0800 0321 894

Cold Weather Payment
If you’re receiving certain benefits, you could qualify for extra money for each week that there is very cold weather in your area. This is known as a Cold Weather Payment.
Tel: 0800 0224 250
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Energy Efficiency Grant Schemes
If you own or privately rent a property, there are a number of grant schemes available that provide assistance and support with improving the energy efficiency of your property. The Northern Ireland Sustainable Energy Programme (April 2015 to March 2016), have grant schemes which provide varied levels of support. The insulation measures provided can include loft insulation, cavity wall insulation and hot water tank jackets. Also a grant towards installing a new gas or heating system may be available if the property has Economy 7, solid fuel or NO central heating. For further information and to find out if you are eligible to avail of these grants please contact your local council and ask to speak to your Energy Efficiency Advisor.
Tel: 028 2766 0200
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Winter Fuel Payment
Winter Fuel Payments are different from Cold Weather Payments. Winter Fuel Payments are yearly one-off payments to help eligible people pay for their heating in the winter. Winter Fuel Payments are paid to men and women who have reached the minimum age at which a woman can receive a state pension. They are not linked to temperature. This is different to Cold Weather Payments which eligible people may get for each period of very cold weather in their postcode area.
Tel: 084 5915 1515
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Home Safety

Age NI Personal Alarms
The Age NI Personal Alarm Service gives users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly. Personal alarms offer peace of mind to friends and family, knowing that if there is an emergency or if assistance is needed, they will be contacted quickly by our emergency response centre.
Tel: 0808 100 4545

COAST supports those age 60+ and over to live safe and independent at home. We provide a free Safe Home friendly visit by our fully qualified handyperson, who also carries out small repairs, minor household maintenance tasks and installation of  key safes at subsidised rates. The aim is to provide simple and preventative support on a referral basis, ultimately providing that little bit of practical assistance that makes an impact on the life of the older person and helping to maintain their independence.
Tel: 028 7776 7860

Disability Living Foundation
Disability Living Foundation (UK) provides free, impartial advice about all types of disability equipment and mobility products for older and disabled people.
Tel: 0300 999 0004
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Home Fire Safety Check
The Fire Service of NI helps support older people to live safely and independently in their own home through a free home fire safety check provided by the Northern Ireland Fire and Rescue Service. The home fire safety checks are carried out by operational fire crews from their local station.
Tel: 028 9260 0477
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Home Safety Officer
The local council area has a Home Accident Prevention Officer who promotes home safety for vulnerable people over 65 and families with children under 5 years. The HAP officer can provide a home assessment, awareness raising on identified themes and information, advice and signposting. Referrals are made through District Nurses, OTs and links with older people’s groups.

Policing and Community Safety Partnership (PCSP)
The PCSP is tasked with working with and for communities to contribute to a reduction in crime, antisocial behaviour and fear of crime in local communities to reduce the negative impact on community quality of life and wellbeing. They also monitor the performance of Policing against local Policing Plans.
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PSNI Crime Prevention Officer
Crime Prevention Officer available to provide home security visits to older/vulnerable people who are experiencing fear of crime or who have been a victim of a burglary. The Crime Prevention Officer can make suggestions to improve the security of the home and gives advice on protection from bogus callers and other criminal activity. Community Groups and other organisations can arrange for the CPO to deliver a Talk on Crime Prevention. Judith Lavery is the PSNI CPO covering Moyle, Ballymoney, Coleraine and Limavady and Gemma Mateer covers Ballymena, Antrim and Larne.
Tel: 101
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