eldery man and carer

Most people live independently in their own homes. However if you are frail or have long term care needs, this can be difficult without the help and support of other people and services.  Help with personal care and other practical household tasks is called Domiciliary Care.

The Trust directly provides a range of personal care and support services to over 2,300 people in their own homes. In addition the Trust has contracts with a number of independent organisations which also provide personal care to people in their own homes.  If you are in receipt of domiciliary care services, all information regarding the tasks allocated to our homecare staff will be recorded and held in your personal file in your home.

Temporary Arrangements during Covid-19 Pandemic

All domiciliary provision will be reviewed with families to identify what care they are able to provide for their relatives in these exceptional and very challenging times.  This will hopefully free up domiciliary capacity to focus on those who require critical care which cannot be met by any other means during this COVID-19 period.

The Trust will work with families to arrange for contingency placements in care homes on a temporary basis for individuals where there is a concern that the level of frailty and risk would indicate that this is the most appropriate way to provide care during this period, where no alternative help is available or where the current care arrangements are unable to be sustained.  More details are contained in the letters below.

Letter to service user – Independent Sector Provision
Letter to service user – Trust Homecare

 

 

 

 

 

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