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Quality

Improving outcomes and experiences for our patients and service users is at the heart of what we do. This is a key priority within our organisation’s vision and corporate plan.

Our Quality Strategy has been developed through extensive engagement. This engagement included conversations with hundreds of staff from right across the organisation who expressed what we need to do to continuously improve. We also spoke with service users, carers, and other partners and have included what they told us what matters to them.

Annual quality reports

Our annual quality reports outline the work that we are doing to transform our culture, strengthen our workforce, measure improvements, raise standards and integrate care.