Our annual service user feedback report summarises the number, nature, handling, and outcomes of compliments and complaints received by the Northern Health and Social Care Trust during. It highlights key themes, response performance, learning actions, and service improvements.
Previous service user feedback reports are available.
- Service User Feedback Annual Report 2023/2024 (PDF, 2MB)
- Service User Feedback Annual Report 2022/2023 (PDF, 1MB)
- Service User Feedback Annual Report 2021/2022 (PDF, 1MB)