The Northern Health Trust has some services which you can access through the Central Referral Management System (CRMS).
If you want to be referred to any of these services, you need to contact the CRMS. They will link you up with the service you need.
How to contact us
- Telephone: 028 2563 5521
SignVideo (free)
- You need to register for this service
- You can download the app in the app store
Text Relay (free)
- You can download the app in the app store
If none of these options are suitable, you can contact the Trust’s Equality Unit and a member of staff from the Equality Unit will make the referral on your behalf.
Equality Unit
Route Complex, 8E Coleraine Road, Ballymoney, BT53 6BP
- Telephone: 028 2766 1377
- Fax: 028 2766 1209
- Text mobile: 078 2566 7154
What information do you need to give them?
When you contact the CRMS, they will ask you for some information so they can refer you to the right service. They will ask you:
- Personal details for patient e.g. name, address, date of birth, GP, Next of Kin
- Which service you need
- Is it urgent or routine?
- Medical condition?
- Who is making referral?
- Other possible information depending on situation?
- Don’t forget to tell them you are Deaf and need an interpreter. For example, if you have a home visit by a social worker, you may need an interpreter. Don’t forget to tell them if you want a BSL or ISL interpreter.
What happens next?
The CRMS will make sure that the team receive your referral and a member of staff from that service will contact you.