The Psychological Therapies Service (PTS) is a Trust-wide service for adults over the age of 18 who live in the community and experience a range of severe and enduring mental health difficulties which require specialised input, including depression, anxiety, phobias, panic, obsessive compulsive disorder and post-traumatic stress disorder.

The Psychological Therapies Service is not an emergency service.  If you are in crisis and feel you require urgent help, you should contact your GP or call 999.

Alternatively, there are a number of emergency contacts who are here to help.

Where to find us

Psychological Therapy Services are provided in a number of outpatients facilities across The Trust.

How to contact us

Ferrard House

32 Station Road, Antrim, BT41 4AB

• Telephone: 028 9441 5787

Route House

8E Coleraine Road, Ballymoney, BT53 6BP

• Telephone: 028 2766 1414

Bungalow at the Roddens

Armour Complex, 6 Newal Road, Ballymoney, BT53 6HD

• Telephone: 028 2766 1414

Coleraine Mental Health Resource Centre

7A Castlerock Road, Coleraine, BT51 3HP

• Telephone: 028 7034 2721

Mid Ulster Hospital

59 Hospital Road, Magherafelt, BT54 5EX

• Telephone: 028 7930 2974

The Old Lab Building, Social Services Building, and McArt Rooms

Whiteabbey Hospital, Doagh Road, Newtownabbey, BT37 9RH

• Telephone: 028 9055 2598

If you have a concern about therapy

If you don’t feel able to talk to your therapist, you can contact:

• Service Manager – 028 9441 5787
• Head of Psychological Services – 028 2563 5211

How to access our service

A referral to the Psychological Therapies Service is made by your GP or community mental health team keyworker. If your referral is accepted, you will be invited to an initial appointment to discuss your needs and collaboratively decide if involvement with the PTS is appropriate.

Alternatively, you may be signposted to other services, if your needs are more appropriately met by them.

If your difficulties are of mild to moderate severity, as defined in the ‘You in Mind’ framework. Community Resources may be more appropriate. Your GP, health professional, or PTS assessor can help you work out which step applies to you and which services will be most effective.

If the PTS is a suitable service for you, we will discuss the best therapy option, for example, individual therapy, a group workshop, or a combination of both.  Many studies have found that group work can be just as effective as one-to-one therapy.  There are also shorter waiting times for group therapy.

When we have agreed the best therapy option, you will be advised of the waiting time.

You will be placed on the waiting list and will receive a letter inviting you to book an appointment.

When attending a group workshop you will receive an introductory pack containing information about the programme and a schedule of the sessions. For individual therapy you will meet with your therapist for the first time, and if appropriate, organise regular appointments on a weekly or fortnightly basis.

Useful Resources

Lifeline Helpline
You in Mind Care Model for Mental Health Services in NI (PDF)