Personal and Public Involvement
Personal and Public Involvement (PPI) is the active and effective involvement of service users, carers and the public in Health and Social Care (HSC) services.
PPI is now a legislative requirement for all Health and Social Care organisations since 2009. The Northern Trust recognises the importance of involving service users, carers, clients and patients to ensure that we provide the best services that we can.
Five standards have been developed which set out what is expected of HSC organisations and staff to drive towards a truly person-centred system. The five standards are:
- Opportunities and support for involvement
- Knowledge and skills
- Measuring outcomes
Overview of PPI and standards
Personal and Public Involvement Annual Report 2019-20
Public and Personal Involvement (PPI) Strategy.
Involvement Network Newsletter May 2020 (PDF)
Involvement Network Newsletter January 2021 (PDF)
‘Phone First’ Service User and Carer Engagement Event Feedback Report (Nov 2020)
Nightingale Service User and Carer Event Feedback Report (Nov 2020)
Virtual Consultation Service User and Carer Engagement Event Feedback Report