Transport, Heating Support Home Safety

Blue Badge Scheme

Provider: Dept of Infrastructure
The Blue Badge scheme provides an important service for people with severe mobility problems. It provides on-street parking concessions for people with severe mobility problems. Benefits include free on-street parking in ‘pay and display’ bays.

You can apply for a Blue Badge if you:

  • receive the higher rate of the mobility part of Disability Living Allowance
  • receive a War Pension Mobility Supplement
  • receive a benefit under the Armed Forces and Reserve Forces Compensation Scheme within tariff levels one to eight (inclusive) and have been certified by the Service Personnel and Veterans Agency (SPVA) as having a permanent and substantial impairment which causes inability to walk or very considerable difficulty walking
  • are registered blind
  • receive eight points or more under the ‘moving around’ activity for the mobility part of Personal Independence Payment (PIP)
  • drive a vehicle regularly, have a severe disability in both arms and are unable to operate, or have considerable difficulty operating, all or some types of parking meter
  • have a permanent and substantial disability which means you cannot walk or have very considerable difficulty walking – in this case your doctor may be asked to confirm your eligibility

Address: PO Box 64, Enniskillen BT74 0BL
Tel: 0300 200 7818  Fax: 028 6634 3730
For more information go to

Disability Action Transport

Provider: Disability Action
DATS is a local urban transport service for people with disabilities or for those who find it difficult using mainstream public transport. Membership is free but a fare is charged for each trip taken. You will need to complete a membership application form and meet the criteria for membership.

Tel: 0845 608 5555
For more information go to

Proparamedics (Medically Assisted Care & Transport)

Provider: Proparamedics is the leading independent ambulance service in Northern Ireland.
The company offers four core areas of business: Event Medical Cover, Patient & Medical Transfers, Insurance Repatriations and First Aid Training.

Proparamedics has been carrying out non urgent patient transfers since 2009. Our team of skilled First Aid and Ambulance Care Attendants have extensive experience in assisting with the movement of patients from hospital to home, hospital to hospital and to medical appointments.

Proparamedics operate their non-emergency patient transfer service 24 hours a day, 365 days of the year so we are available at all times should you or someone you know need transportation to or from a hospital or medical appointment.  We are available in periods of adverse weather conditions and transport disruptions.

Perhaps you or your family member would like to attend an important family occasion, visit a special location or see a crucial sporting or entertainment fixture, but can’t make it due to the complications of a chronic health condition?  At Proparamedics our specialist medical team can help you get to weddings, Christenings, Birthday celebrations, Funerals, Other important family events, Vital cup matches or concerts

Address: 10B3 Weaver’s Court, Linfield Business Park, Belfast BT12 5GH
Tel: 028 9023 2373 (9am-5pm) 24 Hour:  078 7016 3227
For more information go to

Translink (free bus pass / bus timetables)

60+ Smart Pass

To be eligible to apply for a 60+ SmartPass you must be aged between 60 and 64 and permanently resident in Northern Ireland for a minimum of three months. To be eligible to apply for a Senior (65+) SmartPass you must be aged 65+ and permanently resident in Northern Ireland for a minimum of three months.
For more information go to

Half Fare Smart Pass – Disability Living Allowance/PIP

To be eligible to apply for this half fare concessionary travel pass you must be getting either the higher or lower rate mobility component of Disability Living Allowance or PIP. The award of this benefit must also have been provided for at least 12 months, you must be aged between 16 and 59, and have been permanently resident in Northern Ireland for a minimum of three months.
For more information go to

Find out bus/rail timetables and plan your journeys
Tel: 028 9066 6630
For more information go to

South Antrim Community Transport

Provider: South Antrim Community Transport

  • Dial a Lift – for registered members. Door to Door Transport is available to registered rural dwellers who are unable or find it difficult to use public transport to local services such as: shopping, clinics, post office, chemist and access to training. Dial a lift CANNOT be used for hospital appointments, Health Trust led Day Centres or school to home transport. Bookings Must be made no later than 4 o’clock on the previous day.
    Available – Monday to Friday 8.00 a.m. – 6.00 p.m.
  • SIF – Funding from Social Investment Fund offers an extension to our operational hours for Dial a Lift and can now provide new and current members with transport to: Shopping Trips, Church / Chapel Services, Further / Higher Education, Training & Employment, Recreation, Hospital appointments – outside operational areas.  Extended Hours: Monday – Friday 8 a.m. – 8 p.m. Saturday & Sunday 9 a.m. – 5 p.m.
  • Feeder Service – Your local rural transport partnership can provide transport from your door to the bus stop to members who can travel on public transport and want to go outside their operational area.
  • Group Hire is available to registered ‘Not for Profit’ groups within your Council area. Groups have a choice of having their own driver trained in-house to MiDAS (Minibus Driver Awareness Scheme) standard or they can book a paid driver. Groups include: Church, Youth, Sport, Community.

Address: Unit 30 Dennison Industrial Estate, Mill Road, Ballyclare BT39 9EB
Tel: 028 9334 2455
For more information go to:

Heating Support

Boiler Replacement Grants

Contact NI Direct to find more information on support to replace boilers for people in owner occupied properties.

Cold Weather Payment

Provider: NI Direct Government Services
If you’re receiving certain benefits, you could qualify for extra money for each week that there is very cold weather in your area. This is known as a Cold Weather Payment.
Tel: 0800 022 4250
For more information go to

Winter Fuel Payment

Provider: NI Direct Government Services
Winter Fuel Payments are different from Cold Weather Payments. Winter Fuel Payments are yearly one-off payments to help eligible people pay for their heating in the winter. They are not linked to temperature. This is different to Cold Weather Payments which eligible people may get for each period of very cold weather in their postcode area.
Tel: 084 5915 1515
For more information go to

Home Safety

Good Morning Antrim

Provider: Good Morning Northern Ireland
The Good Morning Call Service seeks to establish, deliver and provide support and information to older or vulnerable people via telephone support through the following: Providing a befriending service through regular telephone contact. Assisting in maintaining the service user’s independence. Providing social interaction and reduced social isolation. Encouraging and developing social supports in order to reduce loneliness and isolation.
Address: Family Caring Centre, Rathenraw, Antrim
Tel: 028 9446 4619

Policing and Community Safety Partnership Antrim and Newtownabbey

Provider: Police Service Northern Ireland
The Policing and Community Safety Partnership promotes community safety actions and links to policing.
Antrim contact tel: 028 9446 3113

PSNI Crime Prevention Officer

Provider: Police Service of Northern Ireland
Crime Prevention Officer available to provide home security visits to older/vulnerable people who are experiencing fear of crime or who have been a victim of a burglary. The Crime Prevention Officer can make suggestions to improve the security of the home and gives advice on protection from bogus callers and other criminal activity. Community Groups and other organisations can arrange for the CPO to deliver a Talk on Crime Prevention. Stuart Gibson covers Antrim and Newtownabbey.
Contact tel: 101


Provider: Fold Telecare and the Northern Trust
Fold Telecare, in partnership with the Northern Trust provide a selection of telecare sensor demonstrations to Trust staff and service users/ carers on how the sensors work and interact with each other in a home environment. Assistive technology includes bed occupancy sensors, fall detectors, property exit sensors and smoke detectors. These sensors are programmed to Fold’s 24-hour response centre and any installed sensor will trigger a call.
Tel: Bronagh Mooney (Northern Trust) – 075 2589 6853 or Neil Watson (Fold Telecare) – 078 0389 7723 (to arrange a demonstration or for more information)
For more information go to

Disability Living Foundation

Provider: Disability Living Foundation
Disability Living Foundation (UK) provides free, impartial advice about all types of disability equipment and mobility products for older and disabled people.
Tel: 0300 999 0004
For more information go to

Fire Safety Check

Provider: Northern Ireland Fire & Rescue Service
The Northern Ireland Fire & Rescue Service helps support older people to live safely and independently in their own home through a free home fire safety check provided by the Northern Ireland Fire and Rescue Service. The home fire safety checks are carried out by operational fire crews from their local station.
Tel: 028 9260 0477
For more information go to

Personal Alarms (Life lines)

Help with cost may be possible with a Discretionary Care Grant if on income support / Pension Credit and Savings less than £100.  Contact Number to apply for the grant is 0800 587 2750

Age NI Personal Alarms

Provider: Age NI Charity
The Age NI Personal Alarm Service gives users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly. Personal alarms offer peace of mind to friends and family, knowing that if there is an emergency or if assistance is needed, they will be contacted quickly by our emergency response centre.  The Age NI Personal Alarm service is provided by PPP Taking Care Limited.
Tel: 0800 023 2986
For more information go to


Provider: Eldercare (UK) Ltd
Careline is a dedicated service operating throughout Northern Ireland brought to you by Eldercare (UK) Ltd.

They provide pendant alarms and other technology-enabled care services providing safe and independent living for people.  They give their customers, their relatives and friends, peace of mind that whatever circumstances occur, they’re at hand to help.
Tel: 0808 100 2435 (Mon-Fri 9am – 5pm)
For more information go to or

Care Direct 24/7

Provider: Care Direct 24/7
Care Direct is a provider of Telecare & Telehealthcare, assistive technologies and enablement products throughout Northern Ireland and Ireland.  We provide a 24 hour monitoring service,    7 days a week, 365 days in the year, our main office based in Maguiresbridge in Co. Fermanagh is open Monday to Friday from 09.00 – 17.00.

We have two divisions, Care Direct 24/7 providing lifelines and panic buttons with a wide range of additional peripherals and Care Direct Enablement providing products such as wheelchairs, commodes, walking frames, disposable bed pads, incontinence care etc

Address: 72 Gardiners Cross Road, Enniskillen, BT94 4QA
Tel: 028 8953 1663
For more information go to
Facebook: @caredirect247

Radius Fold Telecare Personal Alarms

Provider: Radius Fold Telecare and the NHSCT
Radius provide Fold Telecare, which is a Personal Alarm pendant service directly to you in your own home, providing peace of mind that help is always available all year around.
Address: 3 Redburn Square, Holywood BT18 9HZ
Tel: 028 9039 7103
For more information go to  or

Task Community Carelink

Provider: Task Ltd
The CareLink Button can save you in an emergency, or during a moment of concern. Indeed in any situation when you cannot reach the phone, simply press it to summon help, 24 hours a day, 7 days a week.
Address: Guardian House, Portrane, Co. Dublin, Ireland
Tel: +353 (0)1 843 5889 / +353 (0)1 843 5901
For more information go to

Telecare Choice

Provider: Telecare Choice
Telecare Alarms assist people and help them to remain safe in the comfort of their own home.  A Telecare Alarm service provides elderly people who live alone with somebody to call for help if they suffer a fall, feel unwell or need some reassurance. Simplicity is at the heart of the Telecare Alarm and our 24-hour service allows elderly people across the UK to remain confident in the comfort of their own home.
Address: Hayfield House, The Street, Hindolveston, Dereham, Norfolk, England, NR20 5BU
Tel: 0800 635 7000
For sales enquiries:
For customer support:
For more information go to

PSNI Crime Prevention Officer

The PSNI Crime Prevention Officer is available to provide home security visits to older/vulnerable people who are experiencing fear of crime or who have been a victim of a burglary.

For more information tel: 101 or go to


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